Zebra Stripe Technical Information download pdf (Page 85)

Misregistration and

misprint of 1 to 3

labels.

Media was pulled when motor

was not moving.

Open and close the printhead so that it

calibrates to find the label length.

Printer that is in Peel-Off mode

was powered ON without media

being properly loaded.

Load media correctly for Peel-Off mode.

Misadjusted Media Sensor. Place Media Sensor in the proper position.

Vertical drift in

top-of-form

registration.

Incorrect media loading or

media sensor adjustments.

Reload media or adjust sensors as

necessary.

A plus or minus 4-6 dot row

(approx. 1/2 mm) vertical drift

is possible due to the different

tolerances and printer modes.

Perform the “Tear-Off Position Setting”

Front Panel command to correct.

Label jam in rear

area of printhead.

Upper Media Plate needs

cleaning.

Clean the Upper Media Plate.

In Peel-Off Mode,

skewed or stuck

labels.

Glue material from back of

labels causing media movement

problems.

Perform maintenance and cleaning of the

printer.

Media and backing not properly

aligned in printer.

Reload media. Adjust the Power Roller if

necessary.

In Cutter Mode,

skewed or stuck

labels.

Cutter is dirty. Clean Cutter Module.

When using wide

ribbon (over 2.4"),

the image gets

lighter or smears

near the end of the

roll of ribbon.

Ribbon appears to

slow down or stop.

Too much back-tension on the

ribbon.

Adjust the Dual-Tension Ribbon Supply

Spindle to provide low tension by pushing

in the Spindle End-Cap.

Changes in

parameter settings

did not take effect.

All MODE Lights must be OFF

before turning the power OFF.

Re-calibrate and wait until all MODE

Lights turn OFF before turning the printer

power OFF.

A “^MPS” ZPL II Command

disables Mode Function Save.

The “^MPE” ZPL II Command enables all

Mode Functions to be Front

Panel-programmable.

If the problem continues, there

may be a problem on the Main

Logic Board.

Replace the Main Logic Board.

ZPL was sent to

printer, but not

recognized. Buffer

light remains ON.

DATA Light remains

OFF.

Communications parameters

are incorrect.

Print a Communications Diagnostic Label.

Check for Format or Overrun Errors. Reset

Communication parameters.

Prefix and delimiter characters

set in printer do not match the

ones used in ZPL.

Set the characters in the printer to match

ZPL format.

If problem continues, check the ZPL

format for changed ^CC, ^CT, and ^CD.

Labels are not

being cut at all.

Cutter Option not available. The Cutter Option is installed at the

factory. Non-Cutter units are not

retrofittable.

Cutter Option not

installed/enabled.

Check Cutter configuration.

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Zebra Stripe Technical Information Page 85

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