Zebra XiIIIPlus User Manual Page 125
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
LCD Error Messages
23063L-001 Rev. 2 6/21/2004 RXiIIIPlus User Guide 101
LCD Error Messages
The LCD displays messages when there is an error. See Table 11 for LCD errors, the possible
causes, and the recommended solutions.
Table 11 • LCD Error Messages
LCD Possible Cause Recommended Solution
RIBBON OUT
Thermal Transfer Mode—
Ribbon is not loaded or is loaded
incorrectly.
Load the ribbon correctly, following directions in
Load Ribbon on page 26
.
Thermal Transfer Mode—
Ribbon is loaded but the ribbon
sensor is not sensing the ribbon.
Adjust the media and ribbon sensors. See Media
and Ribbon Sensor Calibration on page 34.
Direct Thermal Mode—
Ribbon is loaded.
Make sure that ribbon is not loaded and that the
printer is in Direct Thermal Print Mode. See
Selecting Print Method on page 45.
Direct Thermal Mode—
Settings are incorrect.
Make sure the printer driver and software settings
are compatible with Direct Thermal Print Mode.
PAPER OUT
Labels are not loaded or are
loaded incorrectly.
Load the labels correctly. See Load the Printer
on page 22.
Media Sensor is not adjusted
correctly.
Check the position of the media sensors, and adjust
if necessary. See Media and Ribbon Sensor
Calibration on page 34.
Printer is set for non-continuous
labels but continuous labels are
loaded.
• Make sure the labels and the Media Type settings
match. See Setting Media Type on page 45.
• Make sure the printer driver or software settings
match the label and Media Type settings.
• Calibrate the printer. For more information, see
Calibrate the Printer on page 33.
The MAX LENGTH setting is
set to a value that is shorter than
the actual length of the label.
Change the MAX LENGTH setting to a value that is
at least 1 in. (25 mm) longer than the labels.
HEAD OPEN
The printhead is not fully closed. Close the printhead.
HEAD ELEMENT
BAD
One or more of the printhead
elements failed the printhead
element test.
• If the failed elements affect your printing
application, replace the printhead.
• To override this error, disable the head test count
feature on the front panel by defaulting the value
to 0000.
- User Guide 1
- Contents 5
- Proprietary Statement 9
- Liability Disclaimer 10
- Limitation of Liability 10
- Warranty Information 11
- Related Hardware Items 12
- Repair Services 13
- Printer Software 15
- License Agreement 15
- 3. RESTRICTIONS 16
- Contacts 22
- Document Conventions 23
- Related Documents 24
- Introduction 25
- Exterior View 26
- Front Panel 27
- Front Panel Buttons 28
- Front Panel Lights 29
- Printer Components 30
- Printer Setup 31
- Before You Begin 32
- Report Shipping Damage 33
- Store or Reship the Printer 33
- Select a Site for the Printer 34
- Power Cord Specifications 35
- Data Cable Requirements 37
- Types of Media 38
- Non-Continuous Media 39
- Continuous Media 39
- (label profile) 40
- When to Use Ribbon 41
- Ribbon Width 41
- Coated Side of Ribbon 41
- Adhesive Test 42
- Ribbon Scratch Test 42
- If the ribbon... Then 43
- Printer Operation 45
- Load the Printer 46
- Load Fanfold Media 48
- Load Ribbon 50
- 8. Close the printhead 53
- Remove Used Ribbon 54
- PRINTER 55
- PRINTER READY 55
- Calibrate the Printer 57
- Adjust and Calibrate Sensors 58
- 11. Close the printhead 59
- Transmissive (Media) Sensors 60
- Toggle Position Adjustment 62
- Printhead Pressure Adjustment 62
- 6. Tighten the locking nuts 63
- Front Panel Controls 65
- Overview 66
- Password-Protected Parameters 67
- Front Panel LCD 68
- PRINT MODE 69
- MEDIA TYPE 69
- SENSOR TYPE 69
- PRINT METHOD 69
- PRINT WIDTH 70
- MAXIMUM 70
- Parameter Action/Explanation 71
- 1. When the LCD displays 72
- 2. Do you wish to continue? 72
- DELIMITER 77
- ZPL MODE 77
- LABEL TOP 79
- POSITION 79
- VERIFIER 79
- ZebraNet 83
- RFID Guidelines 85
- Transponder Placement 86
- ZPL II Commands for RFID 87
- Host Verification 88
- RFID Setup 89
- ^RS,800,,2,P^FS 90
- ^RS,800,500,2,P^FS 91
- Read Tag 92
- Write Tag 93
- Sample of RFID Programming 94
- Parallel Port 98
- 36-Pin Connectors Description 99
- Serial Port 100
- Serial Pin Configuration 101
- RS-232 Interface Connections 102
- DB-9 to DB-25 Connections 103
- Modem Connection 103
- Data Ports 104
- USB 2.0 Port 105
- Memory Cards 107
- PCMCIA Memory Card 108
- CompactFlash Card 110
- 1. Turn the AC power Off (O) 110
- Routine Maintenance 113
- Cleaning Schedule 114
- Clean Exterior 114
- CLEAN HEAD NOW 114
- Clean Interior 115
- 1. Open the printhead 115
- 7. Close the printhead 116
- Snap Plate 119
- Replace Fuse 120
- Troubleshooting 123
- LCD Error Messages 125
- RIBBON IN 126
- HEAD TOO HOT 126
- HEAD COLD 127
- OUT OF MEMORY 127
- Print Quality Problems 128
- Communications Problems 130
- Printer Diagnostics 132
- 1. Turn Off (O) the printer 133
- Specifications 137
- Features 138
- Bar Codes 139
- Compliance for All Printers 139
- General Specifications 140
- Print Specifications by Model 141
- Ribbon Specifications 142
- Label Specifications 143
- CHECK RIBBON 145
- HEAD ELEMENT BAD 146
- HEAD OPEN 146
- PAPER OUT 148
- Ribbon Out 149
- Customer Order # 23063L-001 152
- © 2004 ZIH Corp 152
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