Zebra XiIIIPlus User Manual download pdf (Page 12)

viii RXiIIIPlus User Guide 6/21/2004 23063L-001 Rev. 2

Warranty Information

To qualify for this warranty, the printhead must be returned to the factory or to an authorized

service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or

ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any

defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s

labor and material charges required to repair the defect. The warranty becomes void if the

printhead is physically worn or damaged; also if it is determined that failure to follow the

preventive maintenance schedule listed in the User Guide has caused defect in the thermal

printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of

purchase according to this chart:

Defective product must be returned to Zebra for evaluation. In the event of notification of

defect within the warranty period, Zebra will replace the defective item provided there had not

been damage resulting from user abuse, modification, improper installation or use, or damage

in shipping or by accident or neglect.

Printhead Warranty Period

Bar code label and receipt printer

printheads

6 months

Plastic card printer printheads 12 months

Product Warranty Period

Accessories 1 month

Batteries 3 months

Cables 1 month

Chargers/Power Supplies 1 year

Hardware Keys 1 year

Keyboard Display Units 6 months

Parts 3 months

Pocket Eye

1 year

Software 1 month

ZebraNet

Print Servers 3 years

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Zebra XiIIIPlus User Manual Page 12