Zebra XiIII Series User Manual download pdf (Page 84)

76 Zebra XiIII-Series User’s Guide

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Problem Solution

The printhead is not fully closed. Close the printhead.

Problem Solution

One or more of the printhead elements has

failed the printhead element test.

If the failed elements impact your printing application,

replace the printhead. To override this error, disable the

head test count feature on the front panel by defaulting the

value to “0000.” See page 57.

Problem Solution

The ribbon is loaded.

Remove the ribbon and set the printer to direct thermal

mode.

Ensure that the printer driver and/or software settings are

correctly set (if applicable).

Problem Solution

The printhead is over temperature.

Allow the printer to cool. Printing automatically resumes

when the printhead elements cool to an acceptable

operating temperature.

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Zebra XiIII Series User Manual Page 84