Zebra QLn420 User's Guide Page 60

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  • TROUBLESHOOTING
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QLn Series User Guide
ASCII information will be created and stored in the printers
memory. It can be viewed, “cloned” or deleted using the Net
Bridge application. (Refer the Net Bridge documentation for
more information.)
To terminate the Communications Diagnostics Mode and re-
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Contacting Technical Support
If the printer fails to print the configuration label, or you en-
counter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support ad-
dresses and phone numbers for your area can be found in
Appendix D of this manual. You will need to supply the fol-
lowing information:
• Model number and type (e.g. QLn320)
• Unit serial number (Found on the large label on the back of the
printer, also found in the configuration label printout.
• Product Configuration Code (PCC) (15 digit number found on the
label on the back of the unit)
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