Zebra S400 User's Guide download pdf (Page 129)

121

Troubleshooting

Printer Diagnostics

3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev. A

Sensor Profile

Use the sensor profile label to troubleshoot the following types of problems:

• If the media sensor experiences difficulty in determining gaps (web) between labels.

• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).

• If the ribbon sensor cannot detect ribbon.

For instructions on printing a sensor profile, see Print Sensor Profile on page 73. If the

sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor

Sensitivity on page 74.

Ribbon Sensor Profile (Figure 23) The bars (

1) on the sensor profile indicate the ribbon

sensor readings. The ribbon sensor threshold setting is indicated by the word

RIBBON (2). If

the ribbon readings are below the threshold value, the printer does not acknowledge that

ribbon is loaded.

Figure 23 • Sensor Profile (Ribbon Section)

Media Sensor Profile (Figure 24) The media sensor readings are shown as bars and flat

areas on the sensor profile. The bars (

1) indicate gaps between labels (the web), and the low

areas (

2) indicate where labels are located. If you compare the sensor profile printout to a

blank length of your media, the bars should be the same distance apart as the gaps on the

media. If the distances are not the same, the printer may be having difficulty determining

where the gaps are located.

The media sensor threshold settings are shown by the words

MEDIA (3) for the media

threshold and

WEB (4) for the web threshold. Use the numbers to the left of the sensor

readings to compare the numeric readings to the sensor settings.

Figure 24 • Sensor Profile (Media Section)

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Zebra S400 User's Guide Page 129