Zebra S400 User's Guide Page 110
- Page / 146
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
LCD Error Messages
102
79695L-001 Rev. A ZM400/ZM600 User Guide 3/27/07
The ERROR light flashes.
Ribbon is loaded, but the printer is
set for direct thermal mode.
Ribbon is not required with direct
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
Print Method on page 65.
The printer stops; the
ERROR light flashes.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Load Media
on page 33.
Misaligned media sensor. Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops; the
ERROR light flashes.
The printhead is not fully closed. Close printhead completely.
The head open sensor is not
working properly.
Call a service technician.
The ERROR light flashes.
The printhead has a faulty
thermistor..
Call a service technician.
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Table 15 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
WARNING
RIBBON IN
ERROR CONDITION
PAPER OUT
ERROR CONDITION
HEAD OPEN
THERMISTOR
FAULT
WARNING
HEAD COLD
THERMISTOR
FAULT
ERROR CONDITION
HEAD ELEMENT BAD
- ZM400/ZM600 1
- User Guide 1
- Declaration of Conformity 3
- Compliance Information 4
- Contents 5
- Who Should Use This Document 10
- Contacts 11
- Document Conventions 12
- FEED button 13
- CANCEL button 13
- About This Document 14
- Introduction 15
- External View 16
- Printer Media Compartment 17
- Control Panel 18
- Control Panel Buttons 19
- Control Panel Lights 20
- Printer Language Modes 21
- Printer Setup 23
- Before You Begin 24
- Handling the Printer 25
- Select a Site for the Printer 26
- Interface 27
- Standard or 27
- Optional on 27
- Characteristics 27
- I) may damage the 28
- O) position 31
- Power Cord Specifications 32
- Types of Media 33
- Ribbon Overview 35
- Ribbon Scratch Test 36
- Operations 37
- Media Paths 39
- Media Path 40
- Load Media 41
- Rear Feed 42
- Bottom Feed 42
- Roll Media (Continued) 43
- Fanfold Media (Continued) 43
- PAUSE to enable printing 44
- Close the printhead assembly 54
- Load Ribbon 55
- Ribbon Coated Outside 57
- (black ribbon spindle) 57
- Ribbon Coated Inside 57
- (gray ribbon spindle) 57
- Remove Used Ribbon 59
- Calibrate the Printer 60
- Adjust Printhead Pressure 61
- Inside Dial Outside Dial 62
- Configuration 63
- Setup Mode 64
- Exit Setup Mode 65
- Default Password Value 66
- Print a Configuration Label 67
- LIST NETWORK 68
- Control Panel Parameters 69
- Standard Printer Parameters 70
- To change the value shown: 71
- Parameter 71
- ZM400 ZM600 74
- Action/Explanation 75
- WARNING REPLACE 77
- To format a memory card: 80
- To initialize Flash memory: 81
- To print a sensor profile: 81
- LOAD BACKING prompt displays 82
- RELOAD ALL displays 82
- To skip these parameters: 90
- IDLE DISPLAY 92
- Replacing Printer Components 96
- Lubrication 96
- Clean the Exterior 97
- Routine Maintenance 100
- Cleaning Procedures 100
- Clean the Cutter Module 102
- I) the printer 103
- Troubleshooting 107
- Troubleshooting Checklists 108
- LCD Error Messages 109
- O) the printer 110
- HEAD COLD 111
- HEAD TOO HOT 111
- DEFRAGMENTING 112
- ERROR CONDITION 112
- CUTTER JAM 112
- OUT OF MEMORY 112
- (function) 112
- Print Quality Problems 113
- Note • A vertical drift of 115
- Calibration Problems 116
- Communications Problems 117
- Ribbon Problems 118
- LANGUAGE 119
- SAVE CHANGES in the 119
- Printer Diagnostics 121
- CANCEL Self Test 122
- PAUSE Self Test 123
- FEED Self Test 124
- Print Quality Description 126
- FEED and PAUSE Self Test 127
- Sensor Profile 129
- Specifications 131
- General Specifications 132
- Agency Approvals 133
- Printing Specifications 134
- Media Specifications 136
- Ribbon Specifications 137
- Printer Options 138
- Cutter Jam message, 104 140
- HEAD COLD message 140
- HEAD ELEMENT BAD message, 102 140
- HEAD TOO HOT message, 103 140
- INVALID HEAD message, 101 141
- OUT OF MEMORY message, 104 141
- PAPER OUT message, 102 142
- RIBBON IN message, 102 143
- RIBBON OUT message, 101 143
- THERMISTOR FAULT message 144
- © 2007 ZIH Corp 146
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