Zebra S400 User's Guide Page 119
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- TROUBLESHOOTING
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111
Troubleshooting
Miscellaneous Printer Problems
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev. A
Miscellaneous Printer Problems
Table 20 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 20 • Miscellaneous Printer Problems
Problem Possible Cause Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a firmware command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press
MINUS (-).
The printer displays the
LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press
SELECT to select the parameter.
4. Press
PLUS (+) or MINUS (-) to scroll
through the choices until you find a language
that you can read.
5. Press
SETUP/EXIT.
The LCD displays
SAVE CHANGES in the
original language.
6. Press
SETUP/EXIT again to exit
configuration mode and save the changes
(if the language does not change, you may
need to scroll to a different save option by
pressing
PLUS (+) or MINUS (-) in the
previous step).
7. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing. Call a service technician.
Changes in
parameter settings
did not take effect
Parameters are set incorrectly. 1. Set parameters and save permanently.
2. Turn the printer off (
O) and then on (I).
A ZPL command turned off the
ability to change the parameter.
Refer to the ZPL Programming Guide, or call a
service technician.
A ZPL command changed the
parameter back to the previous
setting.
Refer to the ZPL Programming Guide, or call a
service technician.
If the problem continues, there
may be a problem with the
main logic board.
Call a service technician.
- ZM400/ZM600 1
- User Guide 1
- Declaration of Conformity 3
- Compliance Information 4
- Contents 5
- Who Should Use This Document 10
- Contacts 11
- Document Conventions 12
- FEED button 13
- CANCEL button 13
- About This Document 14
- Introduction 15
- External View 16
- Printer Media Compartment 17
- Control Panel 18
- Control Panel Buttons 19
- Control Panel Lights 20
- Printer Language Modes 21
- Printer Setup 23
- Before You Begin 24
- Handling the Printer 25
- Select a Site for the Printer 26
- Interface 27
- Standard or 27
- Optional on 27
- Characteristics 27
- I) may damage the 28
- O) position 31
- Power Cord Specifications 32
- Types of Media 33
- Ribbon Overview 35
- Ribbon Scratch Test 36
- Operations 37
- Media Paths 39
- Media Path 40
- Load Media 41
- Rear Feed 42
- Bottom Feed 42
- Roll Media (Continued) 43
- Fanfold Media (Continued) 43
- PAUSE to enable printing 44
- Close the printhead assembly 54
- Load Ribbon 55
- Ribbon Coated Outside 57
- (black ribbon spindle) 57
- Ribbon Coated Inside 57
- (gray ribbon spindle) 57
- Remove Used Ribbon 59
- Calibrate the Printer 60
- Adjust Printhead Pressure 61
- Inside Dial Outside Dial 62
- Configuration 63
- Setup Mode 64
- Exit Setup Mode 65
- Default Password Value 66
- Print a Configuration Label 67
- LIST NETWORK 68
- Control Panel Parameters 69
- Standard Printer Parameters 70
- To change the value shown: 71
- Parameter 71
- ZM400 ZM600 74
- Action/Explanation 75
- WARNING REPLACE 77
- To format a memory card: 80
- To initialize Flash memory: 81
- To print a sensor profile: 81
- LOAD BACKING prompt displays 82
- RELOAD ALL displays 82
- To skip these parameters: 90
- IDLE DISPLAY 92
- Replacing Printer Components 96
- Lubrication 96
- Clean the Exterior 97
- Routine Maintenance 100
- Cleaning Procedures 100
- Clean the Cutter Module 102
- I) the printer 103
- Troubleshooting 107
- Troubleshooting Checklists 108
- LCD Error Messages 109
- O) the printer 110
- HEAD COLD 111
- HEAD TOO HOT 111
- DEFRAGMENTING 112
- ERROR CONDITION 112
- CUTTER JAM 112
- OUT OF MEMORY 112
- (function) 112
- Print Quality Problems 113
- Note • A vertical drift of 115
- Calibration Problems 116
- Communications Problems 117
- Ribbon Problems 118
- LANGUAGE 119
- SAVE CHANGES in the 119
- Printer Diagnostics 121
- CANCEL Self Test 122
- PAUSE Self Test 123
- FEED Self Test 124
- Print Quality Description 126
- FEED and PAUSE Self Test 127
- Sensor Profile 129
- Specifications 131
- General Specifications 132
- Agency Approvals 133
- Printing Specifications 134
- Media Specifications 136
- Ribbon Specifications 137
- Printer Options 138
- Cutter Jam message, 104 140
- HEAD COLD message 140
- HEAD ELEMENT BAD message, 102 140
- HEAD TOO HOT message, 103 140
- INVALID HEAD message, 101 141
- OUT OF MEMORY message, 104 141
- PAPER OUT message, 102 142
- RIBBON IN message, 102 143
- RIBBON OUT message, 101 143
- THERMISTOR FAULT message 144
- © 2007 ZIH Corp 146
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