Zebra 10/100 Technical Information download pdf (Page 147)

Hardware Troubleshooting

Troubleshooting the 10/100 PS

ZebraNet 10/100 Print Server User and Reference Guide 125

• Verify that the printer has media and ribbon (if in thermal transfer mode). If

the printer is showing any errors, it is unlikely that the 10⁄100 PS can send

data to the printer. The LED continues to blink until the printer malfunction is

resolved or until the printer is turned off (O).

• Flashing red indicates the Power On Self Test (POST) is in progress.

 If the LED is solid red for more than 30 seconds, the 10⁄100 PS has failed the

POST. If the failure is not severe, the 10⁄100 PS attempts to print a configuration

label on the printer. A failed POST can be caused by any of the following:

• The printer attached to the 10⁄100 PS device is malfunctioning. Turn the

printer power off, wait 10 seconds, then turn the printer back on (I).

• If the 10⁄100 PS still fails the POST, continue below. The 10⁄100 PS has a

hardware problem that can be fixed only by replacing or returning the unit.

Contact Technical Support for repair or replacement information.

 If the LED is alternately flashing red and green for longer than 2 minutes, the

10⁄100 PS is in firmware-download mode. This means it is waiting for new

firmware data to be sent before it continues normal functioning. Perform the

following:

• If the 10⁄100 PS was purposely put into firmware-download mode, finish the

download with the proper update utility. Contact the Zebra Web site at

http://www.zebra.com to download this utility.

• Contact Technical Support for help recovering this unit.

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A bi-color Status/Activity LED indicates network speed, established link, and network

activity.

 If the LED is off, no link was established.

 If the LED is solid green, a 100Base link is established.

 If the LED is flashing green, a 100Base link is established and network activity

has been detected.

 If the LED is solid orange, a 10Base link is established.

 If the LED is flashing orange, a 10Base link was established and network activity

has been detected.

Network activity detected by this LED does not mean the activity is data for the print

server. The activity is all activity on the network seen on the 10⁄100 PS.

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Zebra 10/100 Technical Information Page 147