Zebra 10/100 Technical Information Page 148

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126 ZebraNet 10/100 Print Server User and Reference Guide
Hardware Troubleshooting
Troubleshooting the 10/100 PS
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If you are having problems using the ZebraNet View utility to discover or configure
the unit, check the following:
Verify there is not a router between the workstation running ZebraNet View and
the 10100 PS. Because the 10100 PS does not have an IP address, TCP/IP
communication cannot be started across a router. Run ZebraNet View on the same
subnet as the 10100 PS.
Verify the 10100 PS has a solid green light. If the LED shows a rapidly flashing
green light, check the network cable that is attached.
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If you are having problems printing, verify that there is communication between
the 10100 PS and the printer. Check the following:
Print a configuration label by pressing the test button on the 10100 PS. If a
configuration label does not print, verify the printer has media and ribbon (if
used) and is not paused.
If problems persist, contact Technical Support.
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To assign an IP address to a ZebraNet 10100 PS using ZebraNet View, you must be
on the same subnet. If ZebraNet View has Multicast enabled, you might be able to
view the ZebraNet 10100 PS on another subnet, but you will not be able to configure
the device.
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The ZebraNet 10100 PS might be set up and managed using HP JetAdmin or HP
Web JetAdmin products.
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