Zebra MZ series User Manual download pdf (Page 5)

• - Sect.1-5 • Introduction •RMAN-MZS-002 rev. A

DIAGNOSTIC TOOLS

This section of the Printer Repair Manual describes the various diagnostic tools

available from Zebra and instructions on contacting technical support services

offered by Zebra.

Following sections contains explanations on the product’s conﬁguration structure,

troubleshooting guide for isolating common printer problems, illustrated parts

breakdowns for speciﬁc models and specialized component replacement

procedures.

Diagnostic Label Printout

The printer can create a conﬁguration label which exercises all of the printhead’s

thermal elements and create a detailed report of the printer’s settings and any

special ﬁles that may be loaded into memory.

This Diagnostic label can be used as an initial tool to diagnose such basic printer

problems as missing printhead elements, missing or incorrect application ﬁles or

incorrect settings.

Instructions on printing a diagnostic label can be found in the MZ Series User

Guide, available on-line at www.zebra.com

Label Vista™

Label Vista is a Windows™ based label design program, which also offers

comprehensive diagnostic and utility routines. The ability to create, edit and print

ﬁles and perform diagnostic tasks makes Label Vista an extremely powerful tool

for maintaining the Zebra line of portable printers.

Label Vista may be downloaded from: www.zebra.com.

Unit Test and Calibration Software

Zebra authorized service organizations have access to powerful test and

calibration software which allows them to perform more advanced procedures.

These procedures are identiﬁed by the following message:

The following procedure can only be performed by Zebra authorized service organizations using

approved equipment and software.

If you do not have this approval, do not attempt to perform these procedures.

If they are performed improperly or incompletely, the printer will not function

properly.

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Zebra MZ series User Manual Page 5