Zebra MZ series User Manual download pdf (Page 39)

• Sect.3-39 • MZ Series Replacement Kits • RMAN-MZS-002

FACTORY REPAIR AND PARTS ORDERING PROCEDURE

If you need to return a printer to the factory for repair or upgrade, a Return

Material Authorization (RMA) must be issued from Repair Services prior

to returning any assemblies, PC boards, printers, cables, etc. for repair or

replacement. The name, address, contact and phone number of the company that

equipment is to be returned to must also be provided. A problem description is

also necessary.

When replacing items always refer to the Product Conﬁguration Code to insure the

correct part for your speciﬁc unit is being ordered. If you are unsure of the correct

part, contact Zebra Customer Service with the unit serial number, and the Product

Conﬁguration Code to obtain the appropriate part number(s). The serial number

and Product Conﬁguration Code number are located on the bottom of the printer.

Equipment received without return authorization will not be accepted.

Repair Services Contact Information

USA EUROPE

Contact Zebra Technologies Corporation, LLC Zebra Technologies Europe, Limited

Address

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 USA

Zebra House

The Valley Centre, Gordon Road High Wycombe

Buckinghamshire HP13 6EQ, United Kingdom

Phone +1.847.913.2259 +44 1494 768298

Fax +1.847.913.8766 +44 1494 768210

e-mail repair@zebra.com tseurope@zebra.com

RMA

requests

repair@zebra.com ukrma@zebra.com

Ask for Customer Support

PCC Bar

Code

Serial

Number Bar

Code

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Zebra MZ series User Manual Page 39