Zebra KR403 Specifications Page 5
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About This Document
Contacts
12/23/09 KR403 Integrators Guide P1016701-001
Contacts
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com
E-mail Back Technical Library:
• E-mail address: emb@zebra.com
• Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest
Which Department
Do You Need?
The Americas
Europe, Africa,
Middle East, India
Asia Pacific
Regional Headquarters
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109
U.S.A.
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
Zebra Technologies Asia
Pacific Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: + 65 6858 0722
F: +65 6885 0838
Technical Support
For questions on the
operation of Zebra
equipment and software,
please call your distr ibutor.
For additional assistance,
contact us.
Please have your model and
serial numbers available.
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
Hardware: ts1@zebra.com
Software: ts3@zebra.com
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
E: Tseurope@zebra.com
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Repair Service
Department
For back-to-base service and
repair.
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 821 1797
E: repair@zebra.com
To request a repair in the U.S.,
go to www.zebra.com/repair.
T: +44 (0) 1772 693069
F: +44 (0) 1772 693046
New requests: ukrma@zebra.com
Status updates:
repairupdate@zebra.com
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Technical Training
Department
For Zebra product training
courses.
T: +1 847 793 6868
T: +1 847 793 6864
F: +1 847 913 2578
E: ttamerica@zebra.com
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
E: Eurtraining@zebra.com
T: + 65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Inquiry Department
For product literature and
distributor and dealer
information.
T: +1 877 ASK ZEBRA (275 9327)
E: inquiry4@zebra.com
T: +44 (0) 1628 556037
F: +44 (0) 1628 556005
E: mseurope@zebra.com
E: China: GCmarketing@zebra.com
All other areas:
APACChannelmarketing@zebra.com
Customer Service
Department (US)
Internal Sales
Department (UK)
For printers, parts, media,
and ribbon, please call your
distributor or contact us.
T: +1 877 ASK ZEBRA (275 9327)
E: clientcare@zebra.com
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
E: cseurope@zebra.com
T: +65 6858 0722
F: +65 6885 0836
E: China: order-csr@zebra.com
All other areas:
csasiapacific@zebra.com
Key: T: Telephone
F: Facsimile
E: E-mail
- Integrator Guide 1
- About This Document 3
- Who Should Use This Document 4
- Contacts 5
- Document Conventions 6
- Contents 7
- Introduction 11
- KR403™ Thermal Kiosk Printers 12
- What’s in the Box 14
- Opening the Printer 15
- Printer Orientation 16
- Printer Features 17
- Printer Features (continued) 18
- General Printing Information 19
- KR403 Media Types 20
- • Minimum mount positions 21
- • Supports the Quick-Fit Hubs 21
- • Supported by most Zebra 21
- Basic Printer Dimensions 22
- Printer Power 23
- Connector and 23
- Plug with Latch 23
- Media Guide Screw 24
- M2.5 x 3 24
- Media Guide Width 24
- Printer Overview 25
- Print Modes 26
- Receipt (Page) Imaging Modes 29
- Media Supply Method 30
- Media Input Aperture 31
- Mounting Orientations 32
- Small Core Media 33
- Roll Adapter 33
- Horizontal 33
- Vertical 33
- Controls 35
- Feed Button 37
- Power Indicator 37
- Status Indicator Descriptions 37
- Error Flags (~HQES) 39
- Warning Flags (~HQES) 40
- Feed Button Modes 41
- Operation 43
- Attaching Power 45
- Manual Printer Reset 46
- Glue or similar 47
- Automated Media Loading 49
- Manual Media Loading 50
- Clearing Paper Jams 51
- Cleaning the Printhead 52
- Interface Cable Requirements 55
- USB Interface Requirements 56
- Serial Communications 57
- Tighten screws 58
- Serial Cable 58
- Serial Port Connector 58
- Printer Configuration 61
- Fonts and Your Printer 63
- Getting Asian Fonts 64
- Stand Alone Printing 64
- Printer Maintenance 65
- KR403 Printer Maintenance 66
- Operator Maintenance 66
- Waste Bin 67
- Media Sensors Head-up Sensor 67
- In Retract 68
- On-Site Service Cleaning 69
- Media Path 70
- Replacing the Printhead 72
- Printhead 73
- (Cables not shown) 73
- Replacing the Platen Roller 74
- Replacing the Cutter Blades 76
- #8 Torx Screws 77
- Cutter Gear 77
- Cutter Blade 77
- Cutter Arm’s Slot 78
- Fixed Blade 80
- Mounting Slot 80
- Center Tab 80
- Requirements 81
- KR403 Power Requirements 82
- DC Power Plug Requirement 83
- Printer Power Requirements 84
- Kiosk Hardware 85
- Integration Accessories 85
- Accessories Overview 86
- Nozzle Bezel 87
- Shutter Bezel 89
- Quick-Fit Hubs 90
- Roll Support 91
- Media Roll Low Sensor 92
- Universal Roll Holder 93
- Mounting Plate 94
- For illustration purposes: 96
- Printer Mounting Plate 97
- Roll center 98
- Printer Power Supply 100
- Troubleshooting 101
- Status Light Descriptions 102
- Print Quality Problems 104
- Manual Calibration 106
- Troubleshooting Tests 107
- Communications Diagnostics 108
- Kiosk Design 111
- Considerations 111
- Kiosk Design Considerations 112
- Design Your Own Mounting 113
- Cabling and Cable Routing 114
- Ambient Light 114
- Designing a Roll Support 115
- Designing Media Guides 115
- Designing for Fan-Fold Media 116
- Appendix 117
- Serial Port Interface 119
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