Zebra ZT210 User Manual download pdf (Page 135)

135

Troubleshooting

Error Messages

8/22/12 P1048261-004

STATUS light steady yellow

SUPPLIES light flashing yellow

In thermal transfer mode:

• ribbon is not loaded

• ribbon is loaded incorrectly

• the ribbon sensor is not

detecting ribbon

• media is blocking the

ribbon sensor

1. Load ribbon correctly. See

Load the Ribbon

on page 55.

2. Calibrate the printer. See

Media and Ribbon Sensor

Calibration on page 87.

In thermal transfer mode, the

printer did not detect the

ribbon even though it is loaded

correctly.

1. Print a sensor profile (see

Print Information

on page 83). The ribbon

out threshold (

2) is likely

too high, above the line that

indicates where the ribbon

is detected (

1).

2. Calibrate the printer (see

Media and Ribbon Sensor

Calibration on page 87) or

load printer defaults (see

Load Defaults on page 86).

If you are using direct thermal

media, the printer is waiting

for ribbon to be loaded

because it is incorrectly set for

thermal transfer mode.

Set the printer for Direct

Thermal mode. Refer to the

User Guide for information

about changing the print

method.

STATUS light steady red

PAUSE light steady red

DATA light steady red

The printhead was replaced

with one that is not a genuine

Zebra™ printhead.

Install a genuine Zebra™

printhead.

Table 17 • Error Messages (Continued)

Display/

Indicator Lights

Possible Cause Recommended Solution

ALERT

RIBBON OUT

1

2

PH NOT AUTHENTICATED

REPLACE PRINTHEAD

1 2 ... 130 131 132 133 134 135 136 137 138 139 140 ... 167 168

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