Zebra G-SERIES User's Guide download pdf (Page 35)

Zebra Desktop Series G-Series Product Guide

PN: 14543L-001 G-series product Guide Rev. 1 6/18/2008

- 35-

V. Preventative Maintenance and Warranty Information

Cleaning:

The Zebra G-series exterior is cleaned with a lint-free cloth, and if necessary, a mild detergent solution or

desktop cleaner can be used. Interior components (print head, platen, media path, and label dispenser bar) are

cleaned with alcohol or blown air.

Lubrication

All mechanical parts of the G-series printer are self-lubricating and do not require additional lubrication

Warranty Information

All Zebra products are sold with warranties. Refer to the User’s Guide for warranty information specific to

each product. Here is some general information:

Printer Products

Printers. All printers (excluding printheads) are warranted against defect in material or workmanship for

twelve (12) months from the purchase date.

Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if

the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are

improperly installed or replaced by the user.

NOTE: Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so

packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to

customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport; customer pays

customs, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or

replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printheads

. Since printhead wear is part of normal operation, the original printhead is covered by a limited 6

month warranty. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center.

Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification.

However, if it is determined that the use of other manufacturer supplies has caused any defect in the printhead

for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to

repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is

determined that failure to follow the preventive maintenance schedule listed in the User’s Guide has caused

defect in the thermal printhead for which a warranty claim is made.

Software

. Software is warranted to be free of defects in material and workmanship for 30 days from the date of

purchase. In the event of notification within the warranty period of defects, Zebra will replace the defective

diskette or documentation.

Parts. All parts, maintenance kits, options kits, and accessories are warranted to be free of defects in material

and workmanship for 90 days (except where otherwise denoted) from date of purchase. This warranty becomes

void if the item is modified, improperly installed or used, or damaged by accident or neglect.

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Zebra G-SERIES User's Guide Page 35

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