Zebra RW SERIES Specifications

Mobile PrinterMaintenance Manualfor RW 420 Printer and RW 220 Printer; RW 420 Vehicle CradleRMAN-RWS-001 rev. B October, 2007RW Series

RMAN-RWS-001 rev. B • Introduction • -1-10 •Printing a Diagnostic LabelCreating a Configuration Label1. Turn the printer off. Load the media compartm

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-100 •Installing the Replacement Controller Board1. Slide the replacement Controller Board in

• 2-101 • RMAN-RWS-001 rev. B • RW Series Repair Procedures NOTES:Theconnectorforthemotorcableispolarized.Itwillonlytinonedirect

RMAN-RWS-001 rev. B • RW Series Replacement Kits • 3-88 •Section 3: RW Series Configurator and Repair KitsUsing The Product Configuration CodeEach RW s

• 3-89 • RW Series Replacement Kits • RMAN-RWS-001 rev. BFactory Repair And Parts Ordering ProcedureIf you need to return a printer to the factory

RMAN-RWS-001 rev. B • RW Series Replacement Kits • 3-90 •RW Series AccessoriesORDER NUMBER DESCRIPTIONAN11209-1 CLEANING PENS,BOX OF 12AC18177-6 QUA

• 3-91 • RW Series Replacement Kits • RMAN-RWS-001 rev. BRW Series Product Configuration Code (PCC)R 2 _ - 0 _ _ _ 0 _ 0 _ - _ _ RW 220 PrinterR 4

RMAN-RWS-001 rev. B • RW Series Replacement Kits • 3-92 • Each RW series Mobile Printer has its Product Conguration Code (PCC) printed on the bottom

• 3-93 • RW 4 Replacement Kits • RMAN-RWS-001 rev. BRW 420 Accessory KitsRW 420 Replacement Kits1 RK17393-001 MEDIA COVER KIT, RW 4202 AK17393-002

RMAN-RWS-001 rev. B • RW 4 Replacement Kits • 3-94 •continuedRW 420 Replacement Kits- Unit Exploded View 158312 4 7

• 3-95 • RW 4 Replacement Kits • RMAN-RWS-001 rev. BRW 420 Replacement Kits- Unit Exploded View 2151314 101112596REPLACEMENT BATTERYAK17463-005

• 1-11 • Introduction •RMAN-RWS-001 rev. BFi g u r e 4a: co n F i g u r a t i o n la B e l ex a m p l e (c o n t i n u e D )Information on any

RMAN-RWS-001 rev. B • RW 4 Replacement Kits • 3-96 •RW 420 Vehicle Cradle Replacement Kits16 RK18243-1 KIT RPR RW4 VEHICLE CRADLE PCB17 RK17393-026 D

• 3-97 • RW 2 Replacement Kits • RMAN-RWS-001 rev. BPART NUMBER DESCRIPTIONAK18026- 001 SOFT CASE KIT, RW 220AK174 63 - 018 RAM MOUNT KIT, RW 22

RMAN-RWS-001 rev. B • RW 2 Replacement Kits • 3-98 •RW 220 Replacement Kits1 RK17949-001 KIT RPR RW2 MEDIA COVER2 RK17949-002 KIT RPR RW2 PLATEN/GEAR

• 3-99 • RW 2 Replacement Kits • RMAN-RWS-001 rev. BRW 220 Replacement Kits- Unit Exploded View 112 3 5 814 114 107

RMAN-RWS-001 rev. B • RW 2 Replacement Kits • 3-100 •RW 220 Replacement Kits- Unit Exploded View 213158910 76 3121

RMAN-RWS-001 rev. B • Introduction • -1-12 •(my 2010.CPF)myfont .FNTmyfont2 .FNTmyfont3 .FNTmy_2010 .CPFmy_2020 .CPFFi g u r e 4B: co n F i g u

• 1-13 • Introduction •RMAN-RWS-001 rev. BIntroduction to Label Vista™Label Vista is a program running under the Windows™ environment that allows

RMAN-RWS-001 rev. B • Introduction • -1-14 •RW Series Unit Test & CalibrationEquipment Required1. A computer with the following minimum congurat

• 2-15 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresSection 2: Replacement ProceduresMake use of the following tools and supplies for maint

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-16 •Replacement Kit RK17393-001- RW 420 Media CoverInstallation InstructionsThis kit includes

• 2-17 • RMAN-RWS-001 rev. B • RW Series Repair Procedures4. Remove the two screws securing the CPU Board to the Lower Housing.5. Unlock the co

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-18 •9. Remove the Media Cover. Using a 3/32” hex driver, push the Hinge Pin out of the Prin

• 2-19 • RMAN-RWS-001 rev. B • RW Series Repair Procedures4. Ensure that the hinge pin is behind the Bar Sense Cable.5. Peel the backing off

RMAN-RWS-001 rev.B • -ii •Proprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-20 •Replacing the Platen AssemblyRemove the Old Platen Assembly1. Remove and retain the two

• 2-21 • RMAN-RWS-001 rev. B • RW Series Repair Procedures12continued on next pageAssy, Gear and Platenp/n AC16703-1M (-002) or p/n AC16703-2M (-

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-22 •Replacement Kit RK17393-003; RK18471-01 RW 420 Media Guide AssemblyInstallation Instruct

• 2-23 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstalling the Media Assembly1. RK17393-003 only: Apply a sparing amount of SuperLube

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-24 •4. Secure the Media Assembly to the Printer Frame with (2) Screws.5. Reinstall the Pr

• 2-25 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresPreparation1. Turn the printer off and remove the battery pack.2. Remove the Upper Ho

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-26 •Removing the Printhead Note: Use care when handling the Printhead Assembly. The edges

• 2-27 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstalling the Printhead Note: Use care when handing the Printhead Assembly. The ed

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-28 •4 Plug in the Printhead, Bar Sensor and the Gap Sensor Cable to the CPU Board per the t

• 2-29 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresPreparation1. Turn the printer off and remove the battery pack.2. Remove the Upper Ho

• iii • RMAN-RWS-001 rev. BContentsSection 1: RW Series Introduction...1-5Description ...

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-30 •Removing the Motor1. Remove the Printer Frame and Media Cover Assembly from the Lower H

• 2-31 • RMAN-RWS-001 rev. B • RW Series Repair Procedures4. Using the Procedure RK17393-020 and the table below as a guide, plug in the cables

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-32 •Removing the Printer Frame1. Remove the Upper Housing. Refer to Procedure RK17393-008/RK

• 2-33 • RMAN-RWS-001 rev. B • RW Series Repair Procedures3. Install the Printhead Assembly: Follow the procedure for installing the Printhead

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-34 •6. Re-secure the CPU Board. Refer to Procedure RK17393-020 for more details.7. Reasse

• 2-35 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kits RK17393-008 & RK18280-1RW 420 Keypad and HousingInstallation Instr

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-36 •3. Pivot the Keypad and Housing forward.4. Unplug the Keypad and LCD ex cables from th

• 2-37 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresSeparate the Assemblies1. Remove and retain the Bracket, Radios by removing the (3) sc

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-38 •Installing the New Upper Housing1. If you removed a Card Reader from the printer, re-ins

• 2-39 • RMAN-RWS-001 rev. B • RW Series Repair Procedures4. Plug the Keypad ex circuit from the Keypad and Housing into J7 on the CPU board. P

RMAN-RWS-001 rev.B • -iv •Replacement Kit RK17393-023- RW Series Corner Attachment Kit ... 2-53Replacement Kit RK17393-024 RW Series Connector Door .

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-40 •Replacement Kit RK18241-1 RW 420 Card Reader Installation InstructionsThis kit includes

• 2-41 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRemove the Card Reader1. Remove the (2) screws holding the Legacy Board in place. Slid

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-42 •Install the Card Reader1. Install the new Card Reader Assembly in the Keypad and Housing

• 2-43 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRe-install the Keypad and Housing1. If necessary, plug the keypad and LCD ex cables i

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-44 •Replacement Kit RK17393-012- RW 420 Docking PlugInstallation InstructionsThis kit include

• 2-45 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRW 420 Radio Replacement Kits Installation InstructionsThis kit includes the parts and

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-46 •Remove the Radio Assembly1. If your printer has a Bluetooth radio (RK17393-019), detach

• 2-47 • RMAN-RWS-001 rev. B • RW Series Repair Procedures2. Install the Radio Assembly into the Keypad and Housing. Secure it in place with (

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-48 •Replacement Kit RK17393-020 RW 420 4MB ControllerInstallation InstructionsThis kit includ

• 2-49 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstalling the Replacement Controller Board1. Slide the replacement Controller Board i

• 1-5 • Introduction •RMAN-RWS-001 rev. BSection 1: RW Series IntroductionDescriptionThe Zebra RW Mobile Printer series are low-cost, portable, di

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-50 • NOTES:Theconnectorforthemotorcableispolarized.Itwillonlytinonedirection

• 2-51 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresAccessory Kit AK17393-022- RW Series Belt ClipInstallation InstructionsThis kit include

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-52 •Replace the Belt Clip1. Press the ball end of the Belt Clip into the recess at the fron

• 2-53 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17393-023- RW Series Corner Attachment KitInstallation InstructionsTh

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-54 •Removing the “D” Rings1. Remove the (2) Screws securing the upper and lower covers of th

• 2-55 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17393-024 RW Series Connector DoorInstallation InstructionsThis kit i

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-56 •Remove the Connector Door1. Pull the Connector Door away from the lower housingInstall t

• 2-57 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK18243-1 RW 420 Vehicle Cradle PCBInstallation InstructionsThis kit in

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-58 •AAAAAAABBBBRemove and retain bottom plate and attaching hardwareRemove and retain screw a

• 2-59 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresUnplug the Communications Cable1. If you have a communications cable plugged into the

RMAN-RWS-001 rev. B • Introduction • -1-6 •Control ElectronicsKeypad/LCDThermalPrintheadUSB I/OJ13Paper Out / Black BarSensorHead OpenSwitch U24GapSe

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-60 •Replacement Kit RK17393-026- RW 420 Vehicle Cradle Housing AssemblyInstallation Instructi

• 2-61 • RMAN-RWS-001 rev. B • RW Series Repair Procedurescontinued on next pageAAAAAAABBBBRemove and retain bottom plate and attaching hardwareG

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-62 •4. Remove the PCB and the Lower Plate from the Upper housing assembly.Install the PCB in

• 2-63 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRemoving the Media Cover1 Turn the printer off and remove the battery pack.2 Press th

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-64 •6. Remove the Printer Frame from the Lower Housing. (Refer to the procedure for RK17974

• 2-65 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstalling the Media Cover1. Insert the Torsion Spring into the Lower Cover.2. Fee

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-66 •4. Peel the backing off the bar sensor cable and adhere it in the groove on the bottom

• 2-67 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacing the Platen AssemblyRemove the Old Platen Assembly1. Remove and retain the tw

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-68 •12Assy, Spares Platen/Gear RW 220p/n AN17949-002Holder, PlatenAvoid pulling on Sensor Cab

• 2-69 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17479-003- RW 220 Media GuideInstallation InstructionsThis kit includ

• 1-7 • Introduction •RMAN-RWS-001 rev. BFi g u r e 2 - rW 420 ov e r v i e W 1. Platen Roller 2. Bar Sensor 3. Media Support Disks 4. Pr

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-70 •8. Remove the Media Assembly: Use care when working around the Printhead. The edges

• 2-71 • RMAN-RWS-001 rev. B • RW Series Repair Procedures3. Secure the Media Assembly to the Printer Frame with (2) Screws.4. Reinstall the

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-72 •Remove the Media Support Disks1. Turn off the unit, open the Media Cover and remove any

• 2-73 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresChanging the Media Core SizeThe printer is adjusted at the factory for media with a 3/4

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-74 •Preparation1. Turn the printer off and remove the battery pack.2. Remove the Upper Hous

• 2-75 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRemoving the Printhead Note: Use care when handling the Printhead Assembly. The edg

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-76 •Installing the Printhead Note: Use care when handing the Printhead Assembly. The edge

• 2-77 • RMAN-RWS-001 rev. B • RW Series Repair Procedures2. Install the (2) Springs, Printhead supplied with the repair kit to the Bar, Spring.

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-78 •Installation InstructionsThis kit includes the parts and documentation necessary to insta

• 2-79 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresRemoving the Motor1. Remove the Printer Frame and Media Cover Assembly from the Lower H

RMAN-RWS-001 rev. B • Introduction • -1-8 •Fi g u r e 3 - rW 220 ov e r v i e W1 1. Platen Roller 2. Bar Sensor 3. Media Support Disks 4. Pr

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-80 •4. Using the Table below as a guide, plug in the cables from the Printer to the CPU Boar

• 2-81 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17949-007- RW 220 Printer FrameInstallation InstructionsThis kit incl

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-82 •3. Install the Printhead Assembly: Follow the procedure for installing the Printhead As

• 2-83 • RMAN-RWS-001 rev. B • RW Series Repair Procedures4. Using the Table below as a guide, plug in the cables from the Printer to the CPU Bo

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-84 •Housing ensure that the proper Corner Attachment Kit (ref. RK17947-018) is also re-instal

• 2-85 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kits RK17949-008 & -009- RW 220 Keypad and Housing KitsInstallation Ins

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-86 •3. Open the Media Cover4.. Pivot the Keypad and Housing forward.5. Unplug the Keypad a

• 2-87 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstalling the New Upper Housing1. For RK17949-009 only: Re-install the Card Reader in

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-88 •5. Reassemble the radio PCB assembly to the Bracket, Radio.6. Plug the Keypad ex circui

• 2-89 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17949-010 - RW 220 Card Reader Installation InstructionsThis kit incl

• 1-9 • Introduction •RMAN-RWS-001 rev. BDiagnostic ToolsThis section of the Printer Repair Manual contains instructions for using the various dia

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-90 •Remove the Card Reader1. Remove the (2) screws holding the Radio Board in place, retainin

• 2-91 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstall the Card Reader1. If the unit has an external antenna for an 802.11x type radi

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-92 •3. Plug the antenna lead into the Radio PCB Assembly, and re-secure it with (2) screws.R

• 2-93 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresInstallation InstructionsThis kit includes the parts and documentation necessary to ins

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-94 •Remove the Radio Assembly You must replace the Radio Assembly you have removed with one

• 2-95 • RMAN-RWS-001 rev. B • RW Series Repair Procedurescontinued on next pageRW2 2.4GHz Monopole Antenna p/n CQ17593-G1(supplied with RK17949-

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-96 •Install the Upper Housing Refer to the procedure for RK17949-008 & -009 for more de

• 2-97 • RMAN-RWS-001 rev. B • RW Series Repair ProceduresReplacement Kit RK17949-014 RW 220 4MB Controller Installation InstructionsThis kit in

RMAN-RWS-001 rev. B • RW Series Repair Procedures • 2-98 •Removing the Controller Board1. Remove the Top Cover. Refer to the procedure for RK17949

• 2-99 • RMAN-RWS-001 rev. B • RW Series Repair Procedures5. Lift the Printer Frame Assembly partially out of the Lower Housing to allow the RS