Zebra DS457 Manual download pdf (Page 15)

Quick Reference Guide 15

Troubleshooting

Problem Possible

Cause

Possible Solutions

No red

LED or

nothing

happens

during a

capture

attempt.

No power to

the imager.

Check the system power.

Confirm that the correct

host interface cable is

used.

Connect power supply.

Check for loose cable

connections.

Imager

cannot

read the

bar code.

Interface/

power cables

are loose.

Secure cable

connections.

Imager is not

programmed

for that bar

code type.

Program the imager to

read the type of bar code

to be scanned.

Incorrect

communica-

tion

parameters.

Set the correct comm-

unication parameters

(baud rate, parity, stop

bits, etc.)

Bar code

symbol is

unreadable.

Ensure the symbol is not

defaced. Try scanning

similar symbols of the

same code type.

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